đź”’ Privacy Policy
Last updated: July 2025
1. Introduction
ITC MULTIMEDIA SRL places great importance on the protection of your personal data.
This policy aims to inform you clearly and transparently about the data we collect, why we collect it, and how you can exercise your rights.
2. Identity of the data controller
Controller: ITC MULTIMEDIA SRL
Address: Rue des Fabriques 4, Zoning Martinrou, 6220 Fleurus, Belgium
Company/VAT number: BE 0477.492.101.
Email: contact@itcmm.com
3. Data collected
We only collect data that is strictly necessary for our activities:
- First and last name
- Email address
- Postal and delivery address
- Phone number
- Order number, billing information
- IP address and browsing data (cookies)
- Purchase history
We do not collectany sensitive data(ethnic origin, political opinions, health, etc.).
4. Purposes of processing
Your data is used for the following purposes:
- Processing your orders and deliveries
- Management of billing and after-sales service
- Responses to requests via our contact form
- Sending newsletters (if explicit consent)
- Anonymous statistical analysis to improve our site
- Compliance with legal and tax obligations
5. Legal basis
Processing is carried out in accordance with Article 6 of the GDPR:
- Execution of a contract (online order)
- Legal obligation (invoicing, accounting)
- Explicit consent (newsletter, cookies)
- Legitimate interest (improvement of our services)
6. Recipients of the data
Your data is processed internally by ITC MULTIMEDIA.
It may be transmitted to technical service providers only for the needs of the service (hosting, transport, secure payment, emailing) under confidentiality obligations.
No transfer outside the EU is made without sufficient guarantees.
7. Retention period
- Customer data: 10 years (accounting obligation)
- Contact data (non-customer): 3 years after the last contact
- Cookies: according to the duration specified in the cookie policy
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to object to processing
- Right to data portability
- Right to lodge a complaint with the Data Protection Authority (DPA)
đź“© To exercise your rights, contact us at: contact@itcmm.com
9. Security
ITC MULTIMEDIA implements technical and organisational measures to protect your data (firewalls, SSL certificates, access control, etc.).
10. Cookies
Our site uses cookies necessary for its proper functioning, as well as audience measurement or advertising cookies (Google Analytics, Meta Pixel, etc.).
Your consent is required via a banner on your first visit.
You can change your preferences at any time by clicking on "Manage my cookies".
➡️ See our detailed cookie policy
11. Policy modification
ITC MULTIMEDIA reserves the right to modify this policy at any time.
The version in effect is the one displayed on the site at the time of consultation.
12. Contact
For any questions regarding this privacy policy: contact@itcmm.com
ITC MULTIMEDIA SRL– Rue des Fabriques 4 – 6220 Fleurus – Belgium